Shipping Policy

At Eric Associates, we are committed to ensuring a smooth and reliable delivery experience for all our customers. Please review our shipping policy to understand our processes and guidelines.

Shipping Destinations

We ship to addresses within [list of countries/regions you ship to]. Unfortunately, we do not ship to P.O. boxes or APO/FPO addresses at this time.

Processing Time

Orders are typically processed within [3-5] business days after payment is confirmed. Please note that processing times may vary during peak seasons or due to high order volumes. Orders placed on weekends or holidays will begin processing on the next business day.

Shipping Methods and Delivery Times

We offer the following shipping options:

1. Standard Shipping: Estimated delivery within [3-7] business days.
2. Express Shipping: Estimated delivery within [3-5] business days.
3. Overnight Shipping: Guaranteed delivery the next business day for orders placed before [cutoff time].

Delivery times are estimates and may vary depending on your location and external factors, such as weather or carrier delays.

Shipping Rates

Shipping costs are calculated at checkout based on the weight, dimensions, and destination of your order. Free shipping is available on orders over.

Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number and a link to track your shipment. Please allow up to 5 hours for the tracking information to update.

International Shipping

For international orders, additional duties, taxes, and customs fees may apply. These charges are the responsibility of the customer and are not included in the shipping costs. We recommend checking with your local customs office for more information on potential fees.

Lost or Damaged Shipments

If your order is lost or arrives damaged, please contact us within 2 days of the delivery date. Provide your order number and any supporting documentation (e.g., photos of the damaged item), and we will assist you in resolving the issue.

Address Changes and Order Modifications

If you need to change your shipping address or modify your order, please contact us as soon as possible. Changes can only be made before the order is shipped.

Contact Us

For any questions or concerns regarding our shipping policy, please contact our customer support team: